Delivery

Prints

Prints are fulfilled from 17 different locations: Australia, Canada, Denmark, France, Germany, Italy, Mexico, Netherlands, Norway, South Africa, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States. This enables worldwide shipping, reduces costs, speeds up delivery, and helps cut carbon emissions.

Delivery Costs and Time:

  • UK: £3.99 or FREE on orders over £100 (Delivery time: 3-5 business days)
  • US & Canada: £4.49 (Delivery time: 4-6 business days)
  • EU, Australia & New Zealand: £4.99 (Delivery time: 3-5 business days)
  • Brazil, Japan & Singapore: £4.99 (Delivery time: 3-7 days)
  • Norway: £6.59 (Delivery time: 3-5 business days)
  • Rest of World: £10.78 (Delivery time: please allow up to 3 weeks for prints to arrive)

For orders shipped within the EU, UK, Norway, US, CA, AU/NZ, or Singapore, we guarantee delivery with DDP (Delivered Duty Paid). This means no additional customs fees will be incurred.

In select cases where international shipping is required, customs fees may apply based on local regulations in the destination country. Please note that the customer is responsible for covering any customs fees directly to the respective customs agency.

Original Artwork

For original artwork, delivery within the UK is FREE.

Europe - £15/ £25 depending on the size of the artwork.

International + Norway & Iceland - £30/ £50 depending on the size of the artwork.

Artworks will be dispatched within 5–7 business days. After dispatch, delivery will take 3-5 working days for UK customers. For international orders please allow up to 4 weeks for your package to arrive.

Please note any custom or import fees are the responsibility of the buyer.

All items will be sent fully tracked and insured. Emma works with a trusted shipping partner and you will receive updates once your order is on its way to you.

Incorrect Addresses & Redelivery

The customer is responsible for entering the correct address - please double-check your delivery address at checkout. Any additional shipping costs incurred for rejected or returned to shipper packages will be the responsibility of the customer.

Returns

Lost or Damaged Items

If you believe your package is lost or damaged, please reach out to hello@emmatiliaart.com for further assistance within 14 days of the delivery date (or estimated delivery date).

Returns

At this time, we are unable to process returns through online orders, but let us know if you have any concerns via email and we will do our best to help you!